heatingThe warranty connected to your home’s HVAC system probably gives you peace of mind in case it breaks down. But did you know that it’s possible to void an HVAC warranty without realizing it? It happens to homeowners more than it should, so it’s important that you be aware of the most common details found in HVAC warranties:

You Must Register the Warranty

It may not seem like a piece of paper or online form is so important, but in this case, it definitely is. If you don’t register your HVAC system’s warranty, you run the risk of reducing the length of coverage or voiding the warranty altogether.

Only Manufacturer Replacement Parts Can Be Used

The manufacturer can’t force you to use only their parts when replacement is needed, but if you use parts from a third-party, may find that the warranty has been voided. While third-party parts can sometimes be cheaper, it’s not worth losing a warranty over.

Proper Installation Is Required

Just because your cousin is “handy” doesn’t mean you should trust him to install your new HVAC system. Leave this job to true HVAC professionals who will guarantee their work and do the job properly. If not, the manufacturer may believe that the problem was caused by incorrect installation.

Annual Tune-Up Is Expected

Hiring a professional technician to perform an annual tune-up on your system will optimize its efficiency, prolong the equipment’s life span, improve indoor air quality, and clue you in to any big problems that might be on the horizon. Plus, it will keep the warranty in effect.

Documentation of Maintenance May Be Needed

If you end up using your warranty for repair or replacement, the manufacturer may want to see proof of all maintenance that’s been completed. If you have this documentation available immediately, it can prevent delays in service.

For more expert advice on how you may accidentally void an HVAC warranty, please contact the friendly professionals at Griffith Energy Services. We’ve been serving the HVAC needs of northern Virginia, including Chantilly, McLean, Reston, Sterling and Fairfax, since 1970.

Dear Customers,

At this time, when the news is dominated by the Coronavirus (COVID-19) health emergency around the world, we wanted to personally reach out and let you know that we are vigilantly implementing enhanced protocols to ensure your safety and the safety of our team.

We are closely monitoring the guidance of the World Health Organization and the Centers for Disease Control regarding the spread of the virus. This is an evolving situation and we will continue to develop and take necessary measures as needed. Our focus is to ensure that we meet customer needs while doing our part to keep you, our employees, and our communities safe.

Here’s what we’re doing:

  • Everyone on our team has received enhanced training and protocol briefings. We will continue to evolve and adjust these protocols as needed.
  • We are implementing telecommuting options for positions where applicable.
  • Non-essential work travel is currently on hold for all employees.
  • We are conducting enhanced cleaning practices at our locations and are instructing employees to continually sanitize their work stations and vehicles.
  • We are also urging all employees to be vigilant about frequent hand washing.

Information for you:
If you have an existing service appointment, we look forward to seeing you and want to reassure you that we are doing everything we can to promote a safe and secure service experience.

During this challenging time, if you are experiencing symptoms related to the COVID-19 virus or have been exposed to it, in order to protect our team and all the customers we serve, we encourage you to please reschedule your service appointment, by calling us at 888-474-3391.

Your safety is our highest priority and we truly appreciate the trust that you place in our team and our company.

Best regards,
Griffith Energy Services

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