gas furnaceMost of the time a gas furnace runs reliably, especially if you keep it professionally serviced annually. In the rare event it doesn’t run as it should, these guidelines for troubleshooting a gas furnace might fix the problem safely and quickly before you need to reach for the phone.

Issue: Furnace Won’t Run

  • Set the thermostat to “heat” and increase the heat a few degrees more than the current indoor temperature. If it doesn’t turn on shortly thereafter, clean the contacts inside the thermostat if it’s an older, non-digital model.
  • Check the circuit breaker for the furnace or the switch inside the air handler. You may have to reset the system.
  • The pilot light or electronic ignition system may be malfunctioning. Try relighting the pilot. If yours uses electronic ignition, you may need an HVAC expert to diagnose the problem.

Issue: Unusual Furnace Noises

  • Rumbling or squeaking noises can signal a worn or loose belt, or the motor or blower assembly needs lubrication.
  • Dirty burners often cause a rumbling sound, and they should be cleaned by a qualified HVAC technician.
  • If you hear clanging or banging from the furnace during or just after it shuts off, contact an HVAC technician and turn the furnace off. It may signal a malfunction that could emit carbon monoxide into your home.

Issue: Inadequate Heat

  • Check the air filter. If it’s completely blocked with dust, a safety switch inside the air handler may have turned the furnace off. Replace the air filter and check it monthly.
  • The thermostat may also be at fault. Although thermostats look alike, they do differ in specific ways. If in doubt, contact an HVAC contractor to assess its compatibility. A bad thermostat can cycle the system on and off continuously, not giving your home time to heat.
  • The fan setting at the thermostat could be set to “on.” When this is the case, it may seem like the furnace is blowing cold air after the combustion cycle is over. Switch the setting to “auto.”

If you need help troubleshooting a gas furnace, contact the pros at Griffith Energy Services. We’ve provided outstanding HVAC services for Baltimore area homeowners for more than 100 years.

Dear Customers,

At this time, when the news is dominated by the Coronavirus (COVID-19) health emergency around the world, we wanted to personally reach out and let you know that we are vigilantly implementing enhanced protocols to ensure your safety and the safety of our team.

We are closely monitoring the guidance of the World Health Organization and the Centers for Disease Control regarding the spread of the virus. This is an evolving situation and we will continue to develop and take necessary measures as needed. Our focus is to ensure that we meet customer needs while doing our part to keep you, our employees, and our communities safe.

Here’s what we’re doing:

  • Everyone on our team has received enhanced training and protocol briefings. We will continue to evolve and adjust these protocols as needed.
  • We are implementing telecommuting options for positions where applicable.
  • Non-essential work travel is currently on hold for all employees.
  • We are conducting enhanced cleaning practices at our locations and are instructing employees to continually sanitize their work stations and vehicles.
  • We are also urging all employees to be vigilant about frequent hand washing.

Information for you:
If you have an existing service appointment, we look forward to seeing you and want to reassure you that we are doing everything we can to promote a safe and secure service experience.

During this challenging time, if you are experiencing symptoms related to the COVID-19 virus or have been exposed to it, in order to protect our team and all the customers we serve, we encourage you to please reschedule your service appointment, by calling us at 888-474-3391.

Your safety is our highest priority and we truly appreciate the trust that you place in our team and our company.

Best regards,
Griffith Energy Services
888-474-3391

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