What is the SEER Rating?
Why is the SEER rating on the Energy Guide different from what my dealer quoted?
Why do I need regular (or preventive) HVAC maintenance?
Which equipment requires regular (or preventive) maintenance?
I need help troubleshooting a problem with my equipment.
As your local Trane dealer, Griffith Energy Services is your troubleshooting expert, and is glad to help you. In addition, Trane also provides a network of troubleshooting technicians at Trane Distribution centers across the country which Griffith Energy Serviceswill utilize to address your concern. Should we encounter a situation that requires additional factory help, we will contact our factory supported Service Manager(s) for assistance.
What are the advantages of a programmable thermostat?
What type of filter should I use? And how often should I replace it?
Why can't I find the correct size furnace filter at my local home improvement store for my Carrier Brand Equipment?
Filters for your Trane unit are made from higher-quality materials than those of the disposable filters found in retail stores. For that reason, replacement Trane filters can only be purchased through a Trane dealer. However, keep in mind that some Trane filters are reusable, and can be washed by hand in cold water.
Where can I get parts for my Trane equipment?
As a Trane dealer, we are the best resource for identifying and supplying the correct, current parts for your system, as well as pricing and availability.
Which Trane equipment will best fit my home?
There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. Griffith Energy Services can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs. Depending upon the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The only way to ensure the size of the system you purchase will be large enough to heat or cool your home, but not any larger than you need, is to have your home’s individual heating and cooling needs evaluated by a licensed professional.
What does my warranty cover?
Under the standard factory warranty, Trane covers parts that fail during the warranty period due to defect in the part. The warranty does not cover labor. A warranty certificate was included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. All Trane equipment that we install is registered with Trane Corporation to ensure your 10 year parts warranty.
What is the life expectancy of my unit?
Dependable Trane products are among the longest lasting heating and cooling products available. For your specific equipment, there are many variables that affect life expectancy, including, of course, the regularity of routine maintenance.