You’re ready to settle in on a cold winter’s night in your Martinsburg, West Virginia, home. You turn your furnace on, and suddenly you are hearing strange noises. There are several reasons your heater makes noises. Some of them are common and shouldn’t be a concern. However, some strange noises from your heater should be investigated by a professional right away to avoid further damage to your system.

Grinding Noises

If you hear a grinding noise like metal rubbing against metal, it may indicate a serious problem. Grinding noises usually occur when one part of the furnace is making contact with another metal part, such as a broken piece of the blower wheel hitting the heater’s metal housing. To prevent further damage to your system, turn off the heater and have us inspect and repair it as soon as possible. Have your heater maintained regularly to prevent faulty issues such as this from occurring.

Humming Noises

When your system starts to make humming noises, this could indicate that there is something making the heater work too hard. If it is not attended to promptly, the whole system may shut down, leaving you without heat when you need it.

What can cause a humming noise? It could be a problem with the electrical system which could be dangerous if a fire were to occur due to faulty wiring. Or, the motors and fans may be stressed and may be ready to shut down. In any case, humming noises should be looked at right away.

Hissing Noises

Hissing sounds should never be ignored. Hissing could mean that there is a leak in the system somewhere that is allowing either air or gas to escape. There could be a leak in a vacuum hose or in the ductwork somewhere. Another cause of hissing could be a valve that has become stuck, letting gas escape. If you hear hissing, turn off your furnace immediately and call us.

If your heater is making any kind of strange noises, be sure to call Griffith Energy Services, Inc. right away at 888-474-3391.

Image provided by Shutterstock

Dear Customers,

At this time, when the news is dominated by the Coronavirus (COVID-19) health emergency around the world, we wanted to personally reach out and let you know that we are vigilantly implementing enhanced protocols to ensure your safety and the safety of our team.

We are closely monitoring the guidance of the World Health Organization and the Centers for Disease Control regarding the spread of the virus. This is an evolving situation and we will continue to develop and take necessary measures as needed. Our focus is to ensure that we meet customer needs while doing our part to keep you, our employees, and our communities safe.

Here’s what we’re doing:

  • Everyone on our team has received enhanced training and protocol briefings. We will continue to evolve and adjust these protocols as needed.
  • We are implementing telecommuting options for positions where applicable.
  • Non-essential work travel is currently on hold for all employees.
  • We are conducting enhanced cleaning practices at our locations and are instructing employees to continually sanitize their work stations and vehicles.
  • We are also urging all employees to be vigilant about frequent hand washing.

Information for you:
If you have an existing service appointment, we look forward to seeing you and want to reassure you that we are doing everything we can to promote a safe and secure service experience.

During this challenging time, if you are experiencing symptoms related to the COVID-19 virus or have been exposed to it, in order to protect our team and all the customers we serve, we encourage you to please reschedule your service appointment, by calling us at 888-474-3391.

Your safety is our highest priority and we truly appreciate the trust that you place in our team and our company.

Best regards,
Griffith Energy Services
888-474-3391

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